my apple is a lemon

Posted on May 23, 2006

I now officially declare my MacBook Pro as the crappiest piece of hardware I’ve ever purchased from Apple. In fact, I could go as far as saying it’s one of the crappiest pieces of hardware I’ve ever purchased, especially in the $1500+ price range. I don’t even know where to start:

  • The Whine – The whine is well documented by pretty much every Mac site on the net. It’s dependent on CPU usage, so leaving certain applications open, like Photo Booth, eliminates it, at the expense of battery life, performance, and memory usage. When I’m in the library, I’m pretty much forced to leave the machine asleep as the whine is deafening in complete silence.
  • Intermittent Airport – I haven’t seen this one recently, but I haven’t been at school nearly as much lately either. Sometimes when I try to connect to cavalier, my airport icon starts flickering, and it’s unable to maintain a connection. It’s possible it’s been fixed recently, but I’ll go ahead and list it here.
  • The Heat – Again, this is not an isolated problem. Extended periods of typing leave my palms sweaty and uncomfortable. I can forgive the bottom of the case heating up, as the heat has to go somewhere. The keyboard, however, should not be used as a heat sink. It was kind of nice in February and March, but now that summer is here, it’s way too much.
  • Warped Casing – I noticed that my battery wasn’t sitting flush a few days ago. It looked like whatever adhesive they used had loosened (probably due to the heat) and now the aluminum cover over it was bowing out. On further inspection, it turns out the battery itself has developed a prominent bulge, which is pulling the cover off. Now that I think about it, I should probably get this machine off my lap, as the battery might explode and spill battery acid all over highly sensitive and valuable regions of my body.
  • Useless Battery Indicator – Most of the time, my battery indicator just says “Calculating”. The time remaining is completely meaningless, and it never gets to fully charged. In fact, when I plug it into the wall, my little MagSafe connector flashes between green and orange. Of course there’s nothing mentioned in the print or on Apple’s support site as to what that means. And yes, I’ve recalibrated the battery many times.
  • Random Shutdowns – This may have to do with the bulging battery or the battery indicator, but I can just be using the machine on battery and it randomly shuts down. Not going to sleep, but a full fledged shutdown. The battery is obviously dead, cause if I try to restart it, it starts for a second and shuts down again. Only reconnecting it to power fixes it. No warnings and no sleep, I just lose all my work since my last save and have to wait for a reboot and all my Applications to start up.

Back when my problems were just the whine, heat, and Airport, I was going to wait until I’d seen in the Apple Forums that the problems were resolved before contacting Apple. Now that the battery is having issues, I’ll be calling them in the morning. I really can’t undergo any downtime right now, but I guess I have no choice.

Here’s to hoping Apple will be good to me…

Comments
  1. paedc@aol.comMay 23, 2006 @ 11:23 PM

    I had decided to wait until the 3rd Qtr. to get a MBP, but now it might be smart to wait until the 4th Qtr. Also, required will be not just the replacement or repair of failed computers, but a full explanation about why the problems occurred and what was done to fix each one. Only with that can confidence be restored.

  2. johnMay 23, 2006 @ 11:23 PM

    My wife had an older iBook with a messed-up power cable connector. This borked the battery, made the charging/not charging light flip back and forth, and rendered the battery indicator useless (charging…). I point this out only to say that it looks like a few of your issues are probably related.

  3. Jason FMay 23, 2006 @ 11:23 PM

    Get your MacBook repaired *now*. The swelling battery indicates an impending dangerous battery issue, and the battery may be part of the recall Apple announced for that very reason.

  4. James BaileyMay 23, 2006 @ 11:23 PM

    I’m constantly amazed at what people will put up with. Have you called AppleCare?

    Those problems are all fixable. I had the random shutdown problem, Apple sent me a new computer. The battery swelling is dangerous, get it fixed before it causes a fire. There are reports that some early Airport modules had flaws, get it replaced. This isn’t hard. Why would you put up with those kinds of problems but not call Apple to get them resolved?

    While bitching about problems might be cathartic, actually getting them resolved under warranty is actually satisfying. You should try it.